Privacy Policy

Introduction

Sunrise Woodland Roofing values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our services or visiting our website.

Information We Collect

We collect information that you provide directly to us, including:

• Your name, address, phone number, and email address
• Property details and service requirements
• Payment information for processing transactions
• Communications you send to us, including emails and phone calls
• Photos and documentation related to your roofing project

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and pages viewed. This helps us improve our website and understand how visitors use our services.

How We Use Your Information

We use the information we collect to:

• Provide roofing services and respond to your inquiries
• Schedule appointments and communicate about your project
• Process payments and maintain financial records
• Send service updates, warranties, and maintenance reminders
• Improve our services and customer experience
• Comply with legal obligations and protect our rights

We will not use your information for purposes beyond what is described in this policy without your consent.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With vendors who help us operate our business, such as payment processors, scheduling tools, or material suppliers
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, sale, or acquisition of our business
• With Your Consent: When you explicitly authorize us to share your information

Any third parties we work with are required to protect your information and use it only for the purposes we specify.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes physical, technical, and administrative safeguards.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. However, disabling cookies may limit certain features of our website.

Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your information, subject to legal requirements
• Opt out of marketing communications
• Withdraw consent where we rely on it to process your information

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it promptly.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: